This is the Data Protection Policy of CME, Dublin, Ireland. This document explains how we collect and process your personal data.

When you've read this, you should be able to understand how and why we collect your personal data on this website, how long we keep it and your rights with respect to any personal data that we hold.

Please note that we will never share your personal details with anyone else for the purpose of marketing. And we will only market to you if you have explicitly consented for us to do so.

If you have any questions, or want to exercise your rights under the GDPR, please refer to the email/physical address supplied at the end of this document.

How and why we collect Personal Data

We collect personal data from you when you request information from us, when you enrol or make a payment online or use the booking facility; or when you use the Contact form on the website.

To assist you with your requests/enquiries the data we collect on the Contact form is your name, phone numbers and email address. This allows us to communicate with you. If you additionally agree to us marketing to you, we use your name, email, contact number and IP address to provide you with news and updates relevant to the modern environment.

If you enrol on a course, the data we collect is your name, email address, home address, telephone number, PPS number (QQI courses only) , previous institute of education, most recent education award and credit/debit card details. This allows us to assess your eligibility for the course, provide required details for registration with examination bodies process payment and continue to communicate with you or send you important information.

Non Personal Data Collection

We use Cookies to provide us with anonymised visitor statistics via Google Analytics and Google Translation which can be turned off if you wish. Please refer to our Cookie Policy for more details.

How long we keep your Personal Data

Contact Form

If you are not a student with us, we routinely delete all email and personal data collected from Contact forms 24 months after your last communication with us. We will also hold your personal data in other cloud based CRM systems all of which are GDPR compliant.

Course Booking

If you have booked a course on the website, we keep the data you submitted, except for credit card details which we don't store, until 6 months following your graduation/course completion.

Non personal data

The anonymised data collected for our use via Google Analytics is kept for 26 months. For more details please see our Cookie Policy.

Who we share your data with

Data collected by our contact form is used solely for the purpose of communicating with you.

Data collected during course enrolment will be shared with any Accrediting and Insurance bodies pertaining to your course, and where applicable, relevant personal data will be given to an examination body who will request this data in order to verify, document, accredit and/or send on to you your official certifications.

When you make any online payment your credit card details and payment are linked directly to our payment partner Global Payments Inc. They provide us with this service and are not allowed to use your personal data as they are also bound to data protection requirements. Please see their policy and procedures here.

By necessity, your personal data is processed by CME's web site service providers who may only do so on behalf of CME employing the strictest security measures.

From time to time, we may be obliged to share your personal data with third parties for reasons of legal compliance, to enforce the Terms of Enrolment, Disclaimer, or our agreement with you, to enforce this Privacy Policy, or in connection with the sale or transfer of CME.

Is your Personal Data secure?

Your personal data resides in the EU and is secured using the most up to date and modern technology. Should you require further information on our Data Protection Policy please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Marketing

We will never share your personal data with anyone for the purposes of them marketing to you. And we will only market to you if you have explicitly consented for us to do so and have chosen to OPT in to receive information from us.

From time to time we will send you newsletters, offers and information on upcoming open days in relation to the courses we offer via email or SMS messaging. You can choose to OPT out of this communication at any time should you wish.

Minors

You must be 16 years or older to submit personal data via forms on our website. You must be 18 years old to enrol in courses.

Your Rights under the General Data Protection Rules (GDPR)

  • You have the right to retrieve a copy of your personal data in machine readable format
  • You have the right to transfer your data to another provider
  • You have the right to request the removal of your data ("right to be forgotten")
  • You have the right to request a restriction from processing your data
  • You have the right to withdraw your consent to our use of your personal information at any time
  • You have the right to have your request dealt in 30 days of receipt

If you wish to exercise your rights please send details of your request along with 2 photocopies of recent bills (or similar) which show your name, your address and a date no later than 3 months from the date you sent your request to:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Or by post to

GDPR Office
CME Ireland
43 Lower Dominick St
Dublin 1
Ireland